Transactions
A financial transaction involves the transfer of funds between a cardholder's account and your own business account. For example, a credit Purchase transaction moves funds from the credit cardholder's account to your business account. A debit Refund transaction moves funds from your business account to the debit cardholder's chequing or savings account. The Moneris Go app can securely process a variety of financial transactions on debit cards and credit cards.
Note: Funds are not moved immediately. They are moved after your batch is closed and settled. For more information about closing your batch, see End of day process.
Transaction guidelines
To process financial transactions, follow these general guidelines.
- Select the store you want to process the transaction for from My stores.
- Determine which transaction you want to process (Purchase, Refund or Void). Purchase is the default transaction.
- Start the transaction on the iPhone and follow the prompts.
- When prompted, pass the iPhone to your customer so they can respond to the customer prompts.
- When payment entry is required to complete the transaction, the customer taps their card or device.
- The merchant and customer prompts may vary depending on:
- the transaction type (Purchase or Refund)
- the payment type (credit or debit)
- any features that are turned on (Tips)
- Resend receipts.
- Customer receipt will be sent by text message or email.
- Merchant receipt will be available through reporting.
- Proceed to setup My stores.
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