Export reports

Reports in Merchant Direct can either be exported to PDF or CSV (comma separated value). Refer to the table below for the possible export types for each report.

Export to PDF

Export to CSV 

Monthly Statement report

 

Bank Reconciliation report

Disputes report

Sales Summary report

Find a Transaction 

In this topic, you'll learn how to:

 

Export reports to CSV

Most of the Merchant Direct reports can be exported to CSV (comma separated values). CSV files can be viewed and manipulated in text editor programs like Notepad, or in spreadsheet programs like Microsoft Excel®. Follow the instructions below to export a report to a CSV file once the report has been generated

  1. Run the report.

  2. On the report screen, click the Download CSV icon ().

  3. In your web browser, look for the file download section to verify that the file is downloading.

    The Downloads section on the Microsoft Edge browser shows files that have been downloaded onto the computer's hard drive., typically in the Downloads folder.
  4. Once the report has been exported, browse your hard drive to the location where the file is saved. 

Note:   The saved file will be named after the report or specific section you downloaded, with the file extension .csv. For example, if you downloaded the Sales Summary report, the file would be titled sales_summary.csv.  

Export individual report sections to CSV

Some reports contain individual sections that can be exported to CSV. Each section on a report like the Bank Reconciliation has its own Download CSV icon (), as pictured below. The process for exporting individual sections is the same as exporting an entire report as described above. 

A screenshot displaying the Download CSV icons and where they appear on the report results.

Export reports to PDF

The Monthly Statement report is able to be exported to a PDF. When the report has been generated, click the Save as PDF button on the left side of the report screen. The report will render as a PDF and save into your Downloads folder on your local hard drive.