The Moneris Merchant Scoop: Daily Bread Food Bank

The Moneris^® Merchant Scoop Series is dedicated to highlighting Canadian businesses thriving amidst an ever-changing landscape. Featuring exclusive interviews, learn more about the entrepreneurs behind the scenes, their stories of how they got their businesses off the ground, what it really takes to achieve success, and what the next steps could look like for a resilient future.

Background

Daily Bread Food Bank is a Toronto, ON, based charity dedicated to combating food insecurity and the effects of poverty. Its network of 126 member agencies and 189 food programs offer dignified, low-barrier food access to those experiencing food insecurity across Toronto. The charity adopted a no-touch donation technology from tiptap^® with backend processing performed by Moneris^®. It makes it easier for donors to support funds as individuals become increasingly cashless.

Purpose

The Daily Bread Food Bank (DBFB) has been helping those in need, combating food insecurity and fighting the impact of poverty in Toronto for nearly four decades. The organization was founded in 1983 by joining multiple local food banks that recognized working collectively would better achieve their mission of feeding the needy.

“The need for food banks has grown exponentially. Before the pandemic we were seeing about 50,000 client visits per month; that number has hit 160,000 per month. So, we need to think of new and creative ways to be able to attract individuals to our mission, so we can be part of feeding the need now and advocating for long-term systemic solutions.”

— Neil Hetherington, Chief Executive Officer, Daily Bread Food Bank

Hetherington compares the tiptap kiosks his organization has set up to the change jar often found at events or local stores. He calls DFBF’s tiptap-powered solution “a change jar for change.”

Looking Forward

As public fundraising events begin to pick up beyond the COVID-19 pandemic, Hetherington sees more opportunity to take advantage of the contactless fundraising system.

“The big application moving forward will be around the increased number of corporate, faith and youth groups volunteering. Hosting those volunteers is a big opportunity, and there will now be more in-person fundraising events.”

To learn more about the story of Daily Bread Foodbank and their experience with Moneris, click here.