Introduction to transactions

A financial transaction involves the transfer of funds between a cardholder's account and your own business account. For example, a credit Purchase transaction moves funds from the credit cardholder's account to your business account. A debit Refund transaction moves funds from your business account to the debit cardholder's chequing or savings account.

Note:  Funds are not moved immediately. They are moved after your batch is closed and settled. For more information about closing your batch, see End of day process.

The Moneris point-of-sale terminal can securely process a variety of financial transactions on cards including debit cards, and credit cards, and pre-paid credit cards. 

Transaction guidelines


To process financial transactions, follow these general guidelines.

  1. Make sure you are connected to Moneris. Look for the presence of the 4G/3G symbols, or the Wi-Fi icon, and check the signal strength indicators in the notification area at the top of the screen. If both the 4G/3G symbol and the Wi-Fi icon are not present, the terminal will not be able to process the transaction. If you are using 4G/3G communication, and the signal strength is 2 bars or below, the transaction may be processed slowly, or the terminal may not be able to process the transaction. Refer to the "No connection" error message.
  2. Determine which transaction you want to process (for example, Purchase, Purchase - Card not presentPartial approval purchase,
    Pre-authorizationRefund, Independent refundVoid)
  3. Start the transaction on the terminal and follow the prompts on screen. If needed, refer to the instructions for each transaction, using the links above.
  1. Process any printed receipts.

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