Card entry options

Insert: Chip cards

  1. The screen displays "Tap, insert, or swipe".
  2. The customer taps their card, or mobile device, over the contactless reader which is located at the top end of the terminal.

Note:      Unless the device prompts otherwise, do not swipe a chip card even if the card has a magnetic stripe.

  1. The customer may be prompted to key in a PIN.
  2. The chip card must remain inserted until the screen displays "Please remove your card".

Tap: Contactless cards

  1. The screen displays "Tap, insert, or swipe".
  2. The customer taps their card, or mobile device, over the contactless reader which is located at the top end of the terminal..

Note:       If the customer is using a mobile device, they may be directed to enter a passcode on their smartphone or tablet.

Note:      The transaction amount must be equal to or less than the contactless transaction limit set for the card. If the amount is greater than the contactless limit for the card, the terminal displays “Limit exceeded” followed by “Insert or swipe”.  To complete the transaction for the same amount, the customer inserts or swipes their card.

Swipe: Magnetic stripe cards

  1. The screen displays "Tap, insert, or swipe".
  2. The customer swipes the card on the device’s magnetic stripe reader.

Note:       If the card has a chip, the card must be inserted into the chip reader.

Manual entry

You can manually key in a customer’s credit card information for a card-not-present transaction, that is, a transaction where the customer is not present at your place of business.  The following settings are required: 

Refer to Purchase – Card not present for step by step instructions on how to perform a card-not-present purchase transaction.