If this prompt appears ... |
Take this action |
Sign Cust Copy |
Sign the Cardholder copy of the receipt (sometimes required on Refund and Purchase Correction transactions). |
Obtain Signature |
Have the cardholder sign the Merchant copy of the receipt. |
Tear Receipt Press OK Key |
Tear the receipt and press the green OK key. Note: This prompt is enabled when the Customer Copy parameter is set to "Automatic". |
Customer Press OK to Continue |
Pass the terminal to the customer, who follows the prompts. |
Return to Clerk |
Retrieve the terminal and press the green OK key to continue. |
Last 4 Digits |
Key in the last four digits of the card number and press the green OK key. |
Exp Date (MMYY) |
Key in the card's expiry date (MMYY) and press the green OK key. |
Validation Code |
Key in the three- or four-digit validation code on the back of the card and press the green OK key. |
Code present? |
If the code is not there, select No. If the code is not readable, select Xread. |
Password: |
Key in the manager password. |
Prt Cust Cpy |
Select Yes to print a Customer copy of the transaction receipt. OR Select No to continue without printing a Cardholder copy. Note: This prompt is enabled when the Customer Copy parameter is set to "Confirm". |
Swipe Card: Swipe/Insert: Swipe, Tap, or Insert Card: |
Swipe, tap or insert a credit or debit card. |
Promo Code: |
Key in the six-digit Private Label promotion code and press the green OK key. |
If this prompt appears ... |
Take this action |
Swipe Card: Swipe/Insert Card: Swipe/Tap/Insert |
Pass the PINpad to the customer for card entry or tap. |
Approved OK to Continue |
Retrieve the PINpad and press the green OK key on the terminal to complete the transaction. |
If this prompt appears ... |
Take this action |
Surchg Fee OK? $ ##.## |
Select Yes to accept the surcharge fee on a debit transaction. OR Select No to cancel the transaction. |
Tip %: |
Enter a tip percentage and press the green OK key. For example, if the desired tip is 27%, the customer keys in '27'. |
Customer Press OK to Continue |
Press the green OK key. |
Select ENG (English) or FRN (French). |
|
Select Appl: |
Select a displayed application by pressing the corresponding (blue function) icon. |
<Application name>-OK? |
Select Yes to confirm use of the displayed application. |
Purchase Amount OK? |
Check the Purchase amount and select Yes to accept it. |
Purchase Total OK? |
Check total Purchase + Cashback + Tip Amount and select Yes to accept it. |
Select Account: |
Select CHQ (Chequing) or SAV (Savings). |
Enter PIN & OK: |
Key in the customer's PIN (Personal Identification Number) and press the green OK key. |
Remove Card |
Remove the chip card from the reader. Note: The terminal beeps until the card is removed. |
Return to Clerk |
Return the device to you. |
Partial Appr $###.## Yes No |
Press Yes to acknowledge the Partial Approval transaction, or press No to cancel the transaction. |
Do Not Remove Card |
Leave the chip card inserted in the reader until instructed to remove it (see "Remove Card" in this table for more information). |
Wait for PINPAD |
Follow the prompts on the PINpad. |
If this prompt appears ... |
Take this action |
PLEASE REMOVE CARD |
Remove the chip card from the reader on the PINpad and return the PINpad to you. |
SELECT |
Select ENGLISH or FRENCH . |
PURCHASE OK? |
Check the Purchase amount and press the green OK key to accept it. |
Swipe/Insert Swipe/Tap/Insert |
Swipe, tap or insert a credit or debit card. This will replace the "Swipe, Tap or Insert Card" prompt. |
TOTAL OK? |
Confirm the total Purchase + Cashback + Tip Amount is correct and select Yes to accept it. |