Tip Processing on the VX 820 Duet has a number of features.
You can configure the terminal to prompt customers for a tip amount on Purchase, Pre-Authorization Completion and Advice transactions. If the customer enters a tip amount greater than 0, the amount is printed on the receipt below the base amount. For tip amount entry by customers on receipts, Basic Tip Processing prints a blank tip line below the base amount on Pre-Authorization receipts.
Note: Tip Processing is skipped on Signatureless Transactions.
This feature gives customers the option of keying in a dollar amount or a percentage when prompted for a tip on Purchases. If a customer opts for a percentage, the terminal displays up to three pre-configured, selectable percentage amounts. You can also configure your terminal to give customers a No Tip option.
Note: On Pre-Authorizations and Pre-Authorization Completions, Enhanced Tip Processing works the same way as Basic Tip Processing.
You can configure the terminal to print suggested tip amounts on the Merchant copy of Pre-Authorization receipts. The tip amounts are calculated on the base amount using three pre-configured percentage amounts.
You can configure your terminal to automatically add a pre-set Tip Percentage to all Purchase transactions. Tip Percentage is calculated on the base amount and printed on the receipt.
Note: Tip Percentage is skipped on Signatureless Transactions.
IMPORTANT: On magnetic stripe credit cards, the tip is added automatically WITHOUT customer acceptance.
For customer tip entry procedures, see Entering a Tip Amount.
To configure Tip Processing, see Configuring Tip Processing.