Gift card purchase: card not present

1. Start at the Purchase screen. This is the default transaction.

If your terminal is at a different screen, tap the Main menu  icon, then tap Transactions.

2. Tap the card entry field (Tap, insert or swipe) to display the card entry options.

3. Tap Manual entry, then tap Ok.

Note: Manual entry must be enabled in your user role and in Transaction settings. 

4. Enter the purchase amount, then tap the OK ◯ key.

Note: The order of these initial steps is flexible. You can enter the purchase amount first, or you can choose the method of card entry first. Both will work.

5. At the manual card entry screen:
   1. Verify the purchase amount. To cancel the transaction, tap the  x  in the title bar.
   2. Tap each gift card field and enter the information required.  
      Note: You do not have to enter an expiry date for gift cards.
   3. Tap Confirm.

6. If tip entry is turned on, you can enter a tip amount as specified by the customer.

To enable tip entry, refer to Tip settings.

7. The “Processing, please wait” message appears.

8. Once the purchase is approved, the “How would you like your receipt?” prompt appears, showing the available options for receiving a receipt: Print, Text, Email, and No Receipt.
   1. Select a receipt format on behalf of the customer.  You can ask  for their preference if speaking on the telephone.
   2. If you selected Text or Email, enter the appropriate information.

Note:      You can choose which receipt options are shown. Refer to Receipt settings.

9. The application prints receipts if requested. 

• If you enabled merchant receipt printing, keep the merchant copy for your records.

10. When the “Transaction complete” prompt appears, tap OK to return to the default transaction screen.

11. The default transaction screen appears.

The application is ready to process your next transaction.