Transaction settings

Use this screen to manage settings related to transaction options.

Note:  Looking to enable cash transactions or independent refunds? Access to specific transactions is controlled by user roles. Refer to User management.

Tip settings
  1. Tap the Main menu  icon, then tap Settings.
  2. On the Settings menu, tap Transactions.

The Transaction settings screen appears.

  1. Change each setting as needed. 

Pass terminal timer: When a customer response is needed, the application displays the “Please pass the terminal to your customer” screen for 1 second. Tap the minus sign or plus sign to change this time period.

Manual entry transactions: This setting allows you to manually enter a payment card number for purchases where the card is not present (CNP), such as email and telephone orders.

Transaction identifier: Enable this setting to create a custom field which you can use to capture specific information during your transactions.  Once you tap the toggle, a field appears showing “Custom ID”.  Replace “Custom ID” with a name for the type of information you want to record during each transaction. For example, Invoice # or Customer name.

Note: The transaction information you enter in this field on the terminal will appear in the Customer ID field in Merchant Direct.

Surcharge: Enable this setting to charge your customers a fee for Interac debit transactions.  Once you tap the toggle, a field appears for you to enter the amount of the surcharge in dollars and cents, for example, "1.00". 

Cashback:  This feature allows you to offer cash back to customers when they make a purchase with a debit card (Interac, Debit Mastercard, and Visa Debit). To enable Cashback, tap the toggle.  The other settings will appear.

  • Cashback by dollar amount.  Enable this option to allow customers to enter the dollar amount (no cents) they would like as cash back.  The value must be a multiple of 5. 
  • Max cashback. Enter the maximum dollar amount you wish to offer to customers as cash back; for example, $100.
  • Cashback preset 1.  Tap the toggle to enable this preset amount.  The Preset Value field appears.  Enter a preset value that your customers can select; for example, $20.
  • Cashback preset 2.  Tap the toggle to enable this preset amount.  The Preset Value field appears.  Enter a preset value that your customers can select; for example, $40.
  • Cashback preset 3.  Tap the toggle to enable this preset amount.  The Preset Value field appears.  Enter a preset value that your customers can select; for example, $60.
  • Tap Save when finished with Cashback settings. The application returns to the Transaction settings screen.
  1. When you are finished with the Transaction settings, tap Save.

The application returns to the Settings menu.

  1. To return to the default transactions screen, tap the Main menu  icon, then tap Transactions.