icon in the top left corner of your screen, or expand your browser window to display the sidebar menu.The steps below describe how to change the settings for tip prompting on all terminals that are synched to your Moneris Go portal store. When enabled, tip prompting displays during Purchase and Preauthorization transactions.
Log into the Moneris Go portal, and access the store that is synched to the terminal(s) that you want to modify (see Logging into the Moneris Go portal).
Note: If multiple stores are linked to your user account, you can use the My Stores function to move between your stores (see Using My Stores).
On the sidebar menu (shown below), click on Settings > Terminal.
Note: If the sidebar menu is not displayed on your screen, click on the "menu" icon in the top left corner of your screen, or expand your browser window to display the sidebar menu.
When the "Terminal settings" page displays (shown below), continue to the next step.
Scroll to the "Tips" module (shown below), and configure the tip settings as desired:
Note: To jump directly to the "Tips" module, click on Tips in the navigation pane (shown below).
Enable/disable tip prompting on the terminal.
Note: If you save a new configuration for this setting, it will be overwrite the corresponding setting on every terminal that is synched to this store. The overwrite will be effected on each terminal as described below in the note at step c.
a. Do one of the following:
To enable, checkmark the Tip support box.
To disable, unmark the Tip support box.
b. Click on the Save button.
c. When the "Changes saved" response displays, the operation is complete.
Note: On a synched standalone terminal, the change is effected when a user ends their login session on the terminal, reboots the terminal, or performs a manual Sync on the terminal. On a synched integrated terminal, the change is effected when the terminal reboots or receives a manual Sync command from the ECR to which the terminal is connected.
Tip by dollar11
Enable/disable the option for customers to enter a tip as a dollar amount on the terminal.
Note: If you save a new configuration for this setting, it will be overwrite the corresponding setting on every terminal that is synched to this store. The overwrite will be effected on each terminal as described below in the note at step c.
a. Do one of the following:
To enable, checkmark the Tip by dollar box.
To disable, unmark the Tip by dollar box.
b. Click on the Save button.
c. When the "Changes saved" response displays, the operation is complete.
Note: On a synched standalone terminal, the change is effected when a user ends their login session on the terminal, reboots the terminal, or performs a manual Sync on the terminal. On a synched integrated terminal, the change is effected when the terminal reboots or receives a manual Sync command from the ECR to which the terminal is connected.
Tip by percent22
Enable/disable the option for customers to enter a tip as a percentage on the terminal.
Note: If you save a new configuration for this setting, it will be overwrite the corresponding setting on every terminal that is synched to this store. The overwrite will be effected on each terminal as described below in the note at step c.
a. Do one of the following:
To enable, checkmark the Tip by percent box.
To disable, unmark the Tip by percent box.
b. Click on the Save button.
c. When the "Changes saved" response displays, the operation is complete.
Note: On a synched standalone terminal, the change is effected when a user ends their login session on the terminal, reboots the terminal, or performs a manual Sync on the terminal. On a synched integrated terminal, the change is effected when the terminal reboots or receives a manual Sync command from the ECR to which the terminal is connected.
Tip by preset percentage33
Enable/disable the option for customers to select a pre-defined tip percentage on the terminal. (There are three pre-defined tip percentage settings; each can be configured/enabled independently.)
Note: If you save a new configuration for this setting, it will be overwrite the corresponding setting on every terminal that is synched to this store. The overwrite will be effected on each terminal as described below in the note at step c.
a. Do one of the following:
To enable, checkmark the Tip preset # box, and enter a percentage value in the corresponding Preset # value field.
To disable, unmark the Tip preset # box.
b. Click on the Save button.
c. When the "Changes saved" response displays, the operation is complete.
Note: On a synched standalone terminal, the change is effected when a user ends their login session on the terminal, reboots the terminal, or performs a manual Sync on the terminal. On a synched integrated terminal, the change is effected when the terminal reboots or receives a manual Sync command from the ECR to which the terminal is connected.