- Scroll down: press the
key
to move the highlight bar down.- Scroll up: press the
key
to move the highlight bar up.- Select a highlighted item: press the
key.For information about the keys...
This transaction (also known as a Purchase Correction) is used only when a Purchase transaction was entered incorrectly and needs to be cancelled.
IMPORTANT: This transaction must be processed for the full amount of the original Purchase, and it must be processed in the same batch as the original Purchase.
From the READY screen:
To navigate through the menus:
- Scroll down: press the
key
to move the highlight bar down.
- Scroll up: press the
key
to move the highlight bar up.
- Select a highlighted item: press the
key.
For
information about the keys...
1. Press the
key.
The MAIN MENU appears.
2. Press the
key
to select TRANSACTIONS.
The TRANSACTIONS menu appears.
3. Scroll down to VOID-PURCHASE, and press the
key.
The SWIPE ADMIN CARD prompt appears.
4. Swipe the POS Admin card.
The ENTER AMOUNT entry screen appears.
5. Key in the amount of the Purchase to be voided, and press the
key.
IMPORTANT: This transaction must be processed for the full amount of the original Purchase.
If the ENTER CLERK ID entry screen appears ...
If the ENTER INVOICE NO entry screen appears ...
The SWIPE OR INSERT CARD prompt appears on the terminal (or external PINpad if attached).
6. Enter the card as follows:
|
|
|
manually
enter |
a. Swipe the card on the terminal (or external PINpad if attached) . If the ENTER LAST 4 DIGITS entry
screen appears on the terminal
, key in the last 4 digits of the Card number, and press the
The ENTER ORIGINAL AUTHORIZATION # entry screen appears on the terminal . b. Key in the Auth # found on the
Purchase receipt, and press the
IMPORTANT: Enter an Original Authorization number that exists in the current Batch. c. Continue below at step 7. |
a. You or the cardholder must insert the card into the terminal chip reader (or the PINpad chip reader if attached) . IMPORTANT: Leave the chip card in the reader for the entire transaction. If the SELECT <Application name> prompt appears ... The ENTER ORIGINAL AUTHORIZATION # entry screen appears on the terminal . b. Key in the Auth # found on the Purchase receipt, and
press the
IMPORTANT: Enter an Original Authorization number that exists in the current Batch. c. Continue below at step 7. |
a.
Key in the Card number, and press the
The ENTER EXPIRY DATE entry screen appears on the terminal . b. Key in the Expiry date, and press the
If the SWIPE ADMIN CARD prompt appears on the terminal, swipe the POS Admin card. If MAIL/TEL options appear on the terminal ... If the TAKE MANUAL IMPRINT OF CARD AND PRESS OK prompt appears on the terminal ... The ENTER ORIGINAL AUTHORIZATION # entry screen appears on the terminal . c. Key in the Auth # found on the Purchase receipt, and press
the
IMPORTANT: Enter an Original Authorization number that exists in the current Batch. d. Continue below at step 8. |
7. One of the following prompts may appear on the terminal:
If CUSTOMER PRESS OK TO CONTINUE appears ...
If CONTINUE ON PINPAD appears ...
8. Please wait while the terminal processes the transaction. Some of the prompts listed below may appear on the terminal :
If ENTER PROMO CODE appears ...
If ENTER INVOICE NO appears ...
If ENTER XXX AMOUNT appears ( XXX is the tax type, e.g. GST) ...
9. The terminal communicates with the Moneris Host, and then one of the following APPROVED messages appears on the terminal depending on the Card Entry method or Payment type:
If APPROVED ###### MERCHANT COPY appears,
press the
key.
A receipt prints.
If APPROVED ###### GIVE CUST COPY appears,
press the
key.
A receipt prints.
10. Process receipts.
