- Scroll down: press the
key to move the highlight bar down.- Scroll up: press the
key to move the highlight bar up.- Select a highlighted item: press the
key.For information about the keys...
IMPORTANT: When performing a purchase involving pre-paid credit cards, use the pre-paid cards first before using other payment methods.
See the Partial Approval Transaction Scenarios topic for more information on transaction flows for a Purchase involving Partial Approval.
From the READY screen:
To navigate through the menus:
- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the key.
For information about the keys...
1. Key in the amount of the Purchase, and press OK.
If the ENTER CLERK ID entry screen appears, refer to the "Entering the Clerk ID" procedure.
If the ENTER INVOICE NO entry screen appears, refer to the "Entering the Invoice Number" procedure.
2. If Tip Entry is enabled, the CUSTOMER PRESS OK TO CONTINUE prompt appears. Hand the terminal to the cardholder so that they can respond to the tip prompts. Refer to the Cardholder Prompts if needed.
The SWIPE OR INSERT CARD prompt appears.
3. Enter the pre-paid credit card on the terminal:
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a. Swipe the pre-paid card on the terminal. If the ENTER LAST 4 DIGITS entry screen appears, key in the last 4 digits of the Card number, and press OK. b. Continue below at step 4. |
4. Please wait while the terminal processes the partial approval transaction:
The terminal displays PARTIAL APPROVED $XXX.XX PRESS OK.
5. The merchant presses the OK key.
The terminal displays PASS TO CUSTOMER PRESS OK TO CONTINUE.
6. Press the OK key again and hand the terminal to the cardholder.
The terminal displays PARTIAL APPROVED $XXX.XX CANCEL OK.
The cardholder is required to acknowledge the partial approval by pressing the OK key to accept.
If the cardholder presses OK, proceed to step 7.
NOTE: For certain card types, there will be another prompt on the terminal displaying the card balance after the partial approval has completed. This balance prompt will remain until the cardholder presses OK to acknowledge the amount.
If the cardholder chooses to Cancel the transaction, refer to the Cancelling Partial Approval Transactions procedure.
7. The terminal displays AMOUNT DUE $XXX.XX RETURN TO CLERK PRESS OK.
The cardholder must press OK and hand the terminal back to the merchant.
8. The terminal displays the following prompt:
AMOUNT DUE
$XXX.XX
CR/DB CASH
The merchant needs to consult with the cardholder to determine how they are paying for the remaining balance. Depending on the cardholder's response, the merchant presses the key for Credit/Debit or presses the key for Cash.
9. The terminal prints the merchant copy of the partial approval receipt followed by the cardholder copy.
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a. The terminal prints the merchant copy. b. Ask the cardholder to sign this receipt. |
The screen displays: PARTIAL APPROVED $XXX.XX OBTAIN SIGNATURE |
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c. The terminal prints the cardholder copy. b. Give this receipt to the cardholder. |
The screen displays: PARTIAL APPROVED $XXX.XX GIVE CUST COPY |
10. Based on the tender type the cardholder chose in step 8, do one of the following:
If the cardholder presents a debit or credit card, refer to Purchase with Tip Entry Enabled or Purchase with Tip Entry Disabled.
If the cardholder presents another pre-paid credit card, return to step 3
If the cardholder chose to pay by cash, proceed to step 11.
11. Process receipts.
If the Gift & Loyalty program is enabled you will see the following prompt on the terminal:
UPDATE POINTS TO ANOTHER CARD?
YES NO
Refer to the Loyalty Card Transaction from a Partial Approval Purchase topic for more information.
12. The partial approval transaction is complete. The terminal returns to the READY screen.
