Purchase with Tip Entry Disabled

Note:
- The cardholder may be prompted for input under the following circumstances: 1) If a chip card is used;  2) If a debit card is swiped or inserted; or 3) If Cashback is enabled.  
- If a Corporate (purchasing) credit card is used, you may be prompted to enter Tax data.
- If a pre-paid credit card is used, refer to Partial Approval Purchase transactions for more information
- If a Private label credit card is used, you may be prompted to enter a Promo code.
- If a UnionPay card is used, there may be additional prompts for you or the cardholder.

From the READY screen:

To navigate through the menus:

- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the  key.

For information about the keys...

1. Key in the amount of the Purchase, and press the  key.

If the ENTER CLERK ID entry screen appears ...

If the ENTER INVOICE NO entry screen appears ...

The SWIPE OR INSERT CARD prompt appears.

Note: If contactless functionality is enabled, the SWIPE/INSERT/TAP CARD prompt appears.

2. Enter the card as follows:

swipe


 

insert

tap


 

manually enter
(credit and
some debit chip cards)

a. Swipe the card on the terminal.

If the ENTER LAST 4 DIGITS entry screen appears, key in the last 4 digits of the Card number, and press the  key.

b.  Continue below at step 3.

a. You or the cardholder must insert the card into the terminal chip reader .  

IMPORTANT: Leave the chip card in the reader for the entire transaction.

b.  Continue below at step 3.

a.  The cardholder taps (or waves) their card or mobile device (e.g. mobile phone, tablet, e-reader, key fob, watch, mobile tag, etc) over the terminal's internal contactless reader (i.e., the display screen).

The terminal beeps.

The cardholder may be required to enter a passcode on their mobile device.

b.  Continue below at step 3.

a. Key in the Card number, and press the  key.

The ENTER EXPIRY DATE entry screen appears .

b. Key in the Expiry date, and press the  key.

If ENTER ADMIN PASSWORD appears, key in your admin password.

If the SWIPE ADMIN CARD prompt appears, swipe the POS Admin card.

If MAIL/TEL options appear ...

If the TAKE MANUAL IMPRINT OF CARD AND PRESS OK prompt appears ...

c.  Continue below at step 3.
 

3. Please wait while the terminal processes the transaction; follow the prompt that appears:

If the CUSTOMER PRESS OK TO CONTINUE prompt appears ...

If the ENTER PROMO CODE entry screen appears...

If the ENTER INVOICE NO entry screen appears...

If the ENTER XXX AMOUNT entry screen appears ( XXX is the tax type, e.g. GST) ...

If an APPROVED message appears, go to step 4.

Note:  For some debit cards, the CUSTOMER PRESS OK TO CONTINUE prompt may appear again.  If this happens, simply hand the terminal back the cardholder, who may then be prompted to select a Cashback amount, select a debit account, or key in their PIN.

4.  When an APPROVED message appears (see list below) , process any receipts that are printed.

Note:  If REMOVE CARD appears in any message, you or the cardholder must remove the card from the chip reader.

APPROVED ###### OBTAIN SIGNATURE

APPROVED ###### REMOVE CARD

APPROVED ###### GIVE CUST COPY 

APPROVED ######

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