Loyalty Transactions
The following table lists the loyalty transactions that are supported in Semi-Integrated mode and those transactions that must always be started directly from the terminal even when in Semi-Integrated mode.
Transaction |
Initiate From: |
For instructions: |
|
ECR |
refer to "Awarding Loyalty Points: SI Mode" |
|
ECR |
refer to "Removing Loyalty Points on a Refund: SI Mode" |
|
ECR |
refer to "Voiding a Loyalty Transaction: SI Mode" |
|
ECR |
refer to "Allocating points for a Pre-Authorization: SI Mode" |
Advice
|
ECR |
refer to "Awarding Points During an Advice (Pre-Auth Completion): SI Mode" |
Redemption (automatic)
|
ECR |
Refer to "Redeeming Points Automatically: SI Mode" |
Redemption of points (manual)
|
ECR |
refer to "Redeeming Points Manually: SI Mode" |
Redemption of dollars (manual)
|
ECR |
refer to "Redeeming Dollars Manually: SI Mode" |
iCT250 Terminal |
refer to "Activate a Loyalty Card" |
|
iCT250 Terminal |
refer to "Deactivate a Loyalty Card" |
|
iCT250 Terminal |
refer to "Gift/Loyalty Card Inquiry" |
|
iCT250 Terminal |
refer to "Gift/Loyalty Initialization" |
Loyalty Transaction Reports
All reports must be printed from the terminal regardless of where receipts are printed (refer to the "The Gift/Loyalty REPORT FUNCTIONS Menu" section).
End-of-Day Processes for Loyalty Transactions
The close batch transaction must be started on the ECR regardless of where receipts are printed (refer to "End-of-Day Process in Semi-Integrated Mode").
General Guidelines During a Loyalty Transaction
1. Before beginning a transaction, ensure that the WELCOME/BONJOUR screen is displayed on the iCT250 terminal.
2. Determine the transaction to be processed (e.g. Purchase or Refund).
3. Start the transaction from your ECR, and then send the transaction request.
4. Continue the transaction on the terminal if prompted.
5. Process any transaction receipts that are printed.