Configuring Dial Communications

If your terminal will communicate with the Moneris host over a standard analog telephone line, you will need to set up these parameters.

WARNING: Due to data security issues, terminals using dial communications must use a true analog phone line connecting to a public switched telephone network. Analog telephone adaptors (ATAs) and digital phone service over IP communications (e.g. VoIP) must NOT be used as an alternative to dial communications. For more information, refer to the IP Readiness Checklist, available for free download at moneris.com/checklist.

Moneris recommends installing a dedicated telephone line for the terminal to ensure transactions are processed quickly and reliably. Sharing the line with another device (e.g. a fax machine) can cause communication problems. Line splitters and filters are not recommended.

Note: The Dial Communications cable must be connected before attempting to communicate with the Moneris host.

1.      Ensure the dial cable is connected to the base and an analog telephone wall jack.

2.      Set the Comm Link Type parameter:

a.      On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." is displayed, then the transactions menu appears.

b.      Press the green OK key to access the CONFIGURATION menu.

c.       Select Setup, key in the manager password and press the green OK key.

d.      Scroll down and select Host.
"Comm Link Type" appears on the Edit Hosts menu.

e.      Make sure Comm Link Type is set to Dial. If yes, skip to step g. If no, proceed to step f.

f.        Select Edit, select Next until Dial appears, then select Slct.

g.      Select Exit. If prompted to save changes, select OK.

h.      Press the red CANC ANNUL key, then press the * (asterisk) key to return to the applications menu.

3.      If you need to dial a prefix (e.g., a 9) to connect to an outside line:

a.      On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." is displayed, then the transactions menu appears.

b.      Press the green OK key to access the CONFIGURATION menu.

c.       Select Setup, key in the manager password and press the green OK key.

d.      Scroll down and select Terminal.

e.      Select Next until "PABX Code" appears.

f.        Select Edit, key in the prefix number (e.g., 9), then press the green OK key.

g.      Select Exit,then select OK to save changes.

h.      Press the red CANC ANNUL key, then press the * (asterisk) key to return to the applications menu.

4.      Enter the initialization phone number:

a.      On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." is displayed, then the transactions menu appears.

b.      Press the green OK key to access the CONFIGURATION menu.

c.       Select Setup, key in the manager password and press the green OK key.

d.      Scroll down and select Comm then select Next until "Pri Init Phone" appears.

e.      Select Edit, key in the initialization phone number as follows, then press the green OK key.

Note: Do not key in dashes (-) or spaces.

f.        Select Exit then select OK to save changes.

5.      Press the red CANC ANNUL key, then press the * (asterisk) key to return to the applications menu.