Look for the magnetic stripe on the back of the card.
When "Swipe Card:", "Insert or Swipe Card:" or "Swipe, Tap, or Insert Card:" appears on the terminal or PINpad, swipe the card on the magnetic stripe reader and follow the prompts.
Look for the chip on the card.
When "Swipe Card:" or "Insert or Swipe Card:" appears on the terminal or PINpad, you or the customer inserts the card in the chip card reader.
Note: If an optional external PINpad is connected to the Vx810 Duet, the card must be inserted in the external PINpad’s chip card reader.
When prompted, the customer keys in his/her PIN.
The chip card must remain inserted in the reader until the "Remove Card" prompt appears on the display.
Note: Unless the device prompts otherwise, do not swipe a chip card even if it has a magnetic stripe.
Look for the Visa payWave, MasterCard PayPass, Discover Zip, American Express ExpressPay or Interac Flash logo on the card.
When "Swipe, Tap, or Insert Card:" appears on the terminal or PINpad, the customer taps the card on the modular contactless reader.
Note: The card does not need to touch the reader but must be within 0.5 in. (1.1 cm) of it. The card must be tapped by itself (i.e., not in a wallet).
If the card does not work or is unsupported, try inserting it in the chip card reader (if it is a chip card) or swiping the card on the terminal.
If all available card entry methods fail, you may manually enter the card number for credit cards and some chip debit cards.
1. When "Swipe Card:" or "Insert or Swipe Card:" appears on the terminal or external PINpad, have the cardholder hand you their card.
2. On the terminal keypad, key in the credit card number and expiry date.
3. If prompted for a password, enter the manager password.
4. Key in the CVV number on the back of the card.