The Manager Password

The Manager Password restricts access to various terminal functions as well as financial transactions that impact your financial account (e.g. refunds and voids).

The first time the DEBIT & CREDIT application is selected in the applications menu, the terminal will prompt to program a manager password. See Setting the Terminal's Manager Password for more information.

IMPORTANT:  You, the merchant, are solely responsible for the security of the Manager Password at all times. If your Manager Password is compromised, change the password immediately.

There are a number of factors that affect whether the terminal prompts for a Manager Password, including how the terminal is set up on the Moneris host and how you have configured the use of passwords on the terminal.

Note: On some functions, the "Password:" prompt may still appear regardless of your terminal's configuration.

To change the Manager Password, see Changing the Manager Password.

To configure the use of passwords on your terminal, see Menu and Editing Parameters (Menu Config Menu).

IMPORTANT: If the manager password is entered incorrectly five times in a row, the terminal will lock and be unable to perform transactions. To unlock the terminal, contact the Moneris Merchant Service Centre and request a "password reset".