Use Call me now

Call me now: 24/7 Support

This option enables you to have a Moneris Customer Care agent call you as soon as they are available for help. Follow the instructions below to arrange for a call from a Moneris agent. 

Call me now screen enables you to enter your name, select your account number (business name and store number are populated), enter your phone number (mandatory), phone number extension and then enter your reason for contacting Moneris for help.

  1. Click inside the Name field and enter your name.
  2. Click on the Account number drop-down menu and select the account you want to inquire for.

Note:   The selected account number will populate the Business name and the Store number fields. 

  1. Click inside the Phone number field and enter the phone number you can be reached at.
  2. Click inside the Phone number extension and enter an extension if applicable.
  3. Click inside the How can we help? field and type in your question.
  4. Click Call me to have a Moneris agent call you momentarily.
  5. Click the small "X" to close the popup, the Exit Live Chat popup appears.
  6. Click Exit.