Use Call me later

Call me later: 24/7 Support

This option enables you to schedule a call with a Moneris Customer Care agent for help, in increments of 30 minutes to a maximum of 4 hours. Follow the instructions below to schedule a call. 

1. Click inside the Name field and enter your name.
2. Click on the Account number drop-down menu and select the account you want to inquire for.

Note:   The selected account number will populate the Business name and Store number fields.

3. Click inside the Phone number field and enter the phone number you can be reached at.
4. Click inside the Phone number extension and enter an extension if applicable.
5. Click on the Select a time drop-down menu and select the time you want to be called back.
6. Click inside the How can we help? field and type in your question.
7. Click Book a call to have a Moneris agent call you back at your requested time.
8. Click the small "X" to close the popup. The Exit Live Chat popup appears.
9. Click Exit.