Gift Card Transactions Report

The Gift Card Transactions report displays information pertaining to Moneris Gift transactions processed within a date range at the chain and merchant level. The data is broken out and displayed in Canadian and US dollars. 

Why use this report

Use this report to see information about Moneris Gift transactions processed within a date range, including the merchant account that processed the transaction, its date and time, the gift card number, transaction type, transaction ID, and the card entry method. Use this information to track gift activations, redemptions, and refunds.  

Report customizations

The Gift Card Transactions report does not feature any customization, other than selecting a date range and accounts to include. 

Data retention and availability

The reporting period cannot exceed 31 days. Data is available for the last 2 years, excluding the day on which you generate the report. For example, if today is April 6, 2024, the data is available for 24 months starting from April 2022, and can be run until April 5, 2024. 

How to run the report 

1. From the main menu, under the Reports section, click Gift Cards. The Gift Cards screen appears. 
   
2. In the Report Type section, choose the Gift Card Transactions option. 
3. Under the Moneris Account section, do one of the following:

• To run the report for a chain, select Chain. 
• To run the report for a single merchant, or multiple merchant accounts, select Merchant. 

1. Click the Account(s) drop-down menu. The Merchant Location(s) popup appears.
2. Select the merchant(s)/chain(s) on which you wish to report by placing checkmarks in the checkboxes next to the account(s).
3. Click the Apply button at the bottom of the Merchant Location(s) popup. The popup closes. 
4. In the Detail Level section, select Daily. 
5. In the Date Range section, select a date range for the report. 
6. Click the Apply button. The Gift Card Transactions report appears on the screen. 

Once the report has been generated, you can export the section results to a CSV file. 

Field descriptions

Refer to the descriptions of all of the fields that are available for this report. 

Note:   Field names are listed alphabetically on this page only to assist you with quick lookup and identification. 

• Entry Method - This field indicates how the Moneris Gift Card was entered at the point of sale. Possible values include Swiped, Keyed, or Unknown.
• Gift Card Number - This field displays the 19-digit gift card number that was used in the transaction. 
• Merchant Name - This field displays the merchant's name associated with the merchant account. 
• Merchant Number - This field displays the truncated Moneris Merchant ID under which the Gift Card transaction was processed. 
• Total Number of Transactions - This field displays the total number of transactions in which the Moneris Gift Card was used during the date range. For example, if a card was activated at the beginning of the date range and then redeemed later in the date range, the number of transactions would be 2. 
• Transaction Amount - This field displays the amount of the transaction redeemed/loaded/adjusted on the Moneris Gift Card. This field will display negative numbers for Payments, Refunds, or Purchase Corrections. 
• Transaction Date - This is the date on which the transaction was processed. 
• Transaction ID - This field displays the unique transaction ID, also known as the Ref # for the transaction involving a Moneris Gift Card. 
• Transaction Time - This is the time at which the transaction was processed, expressed in the 24-hour clock, e.g. a transaction processed at 5:30pm is displayed as 17:30. 
• Transaction Type - This field displays the type of transaction processed with the Moneris Gift Card. Possible values include Purchase, Reload, Deactivation, Expiry, Balance Adjustment, etc.