Financial Adjustment Report

The Financial Adjustment report enables you to see financial adjustments made by Moneris, including chargebacks and manual adjustments. The report shows financial adjustments made within the past month at the merchant or chain level.  

Why use this report

This report will help you determine:

• The reasons behind financial adjustments made within the date range
• Adjustment amounts and the cases they were tied to

Report customization

The report's results can be customized in the following ways: 

• account selection

• export results to CSV

• filter and sort columns

Report options

You can run this report for:

• Chain level (multiple Merchant IDs)
• Merchant level (single Merchant ID)

The sections below explain how to generate the report and what data you will see. 

Generate the Financial Adjustment report

To generate the Financial Adjustment report, do the following:

1. From the main menu, under the Reports section, click Fees/Adjustments. The Fees/Adjustments screen appears. 
2. In the Fee Type section, click the Fee Report drop-down menu and select Financial Adjustment. 
3. In the Moneris Account section, select the merchant or chain ID on which you wish to report. 
4. In the Date section, click the Date drop-down menu and select the year and month on which you wish to report. 
5. Click the Apply button at the bottom of the screen. The report appears.

Once the report has been generated, you can export the section results to a CSV file. 

Field descriptions

Refer to the descriptions of all of the fields that are available for this report. 

Note:   Field names are listed alphabetically on this page only to assist you with quick lookup and identification. 

• Card Type - This column displays the various card types for which adjustments were made within the selected date range. 
• Case ID - This field displays the unique 12-digit number is assigned by Moneris to identify Copy Requests and Chargebacks. 
• Chargeback Fee Amount - This field displays the fee levied by Moneris to process the chargeback if applicable. 
• Currency - This field displays the currency in which the adjustments were made within the selected date range. 
• Deposit Date - This field displays the date that the financial adjustment was processed and funds were deposited to the merchant's bank account. 
• Merchant Adjustment Amount - This field displays the amount of the adjustment processed by Moneris that was deposited into the  merchant's bank account. 
• Merchant Number - This field displays the merchant number against which the adjustments were applied within the date range. 
• Reason - This field displays a short description of the financial adjustment/chargeback event tied to the Case ID. 
• Reason Code - This field displays the chargeback reason code associated with the financial adjustment/chargeback event tied to the Case ID.  
• Report Date - This field displays the date the chargeback was reported.  
• Store Number - This field displays the store number associated with the financial adjustment/chargeback event.