key twice, key in 97, then press
the 
key. The remote download function allows your terminal to connect to the Moneris host to download the latest version of the terminal software. The latest software would include any new features supported by your terminal. There are two methods of performing a remote download:
· Automated remote download (ARD): An automated remote download is initiated by the Moneris host. At a scheduled date and time, the host can communicate with your terminal to download the latest version of the terminal software. You do not have to do anything on the terminal to start the download. Moneris will contact you in advance to schedule the download. For more information about this process and what you need to do to ensure a successful update of your terminal software, refer to the Auto-Remote Download Checklist located at www.moneris.com/en/Support/Downloadable-Guides/Self-Install-Guides.
· Manually-initiated remote download (MRD): This process requires you to start the remote download yourself. Follow the instructions below if:
· your scheduled automated remote download (ARD) failed, and you would like to manually initiate the download
· you have not been contacted by Moneris to do an ARD, but you would like to see if your terminal can be updated to the latest version of the software
Follow these steps to prepare for your remote download:
· If you have a firewall, ensure the firewall configuration allows URL RDL.MONERIS.COM and port 2601 to pass through.
· Ensure that:
· your router/modem is powered on.
· your terminal(s) are connected to a power source and powered on (i.e. plugged in or placed on a charging or communication base that is plugged in).
· you have placed a new roll of paper in each terminal.
· you have your Admin card handy
Follow these steps to perform the remote download:
1.
At the READY screen, press the
key twice, key in 97, then press
the key.
If the SWIPE ADMIN CARD prompt appears, swipe your admin card.
The REMOTE DOWNLOAD menu appears.
2.
Scroll to CONFIGURATION and press
the key.
The DOWNLOAD CONFIG menu appears.
3.
Scroll to IP/URL ADDRESS and press
the key.
The ENTER IP OR URL ADDRESS screen appears.
4. Make sure the address is RDL.MONERIS.COM.
· If the address
is correct, press the 
key to
go back to the DOWNLOAD CONFIG menu.
· If you need
to enter or modify the address, refer to the topic called Entering Alphabetic Characters
and Punctuation. Key in RDL.MONERIS.COM
and press the
key to accept your changes and return to the DOWNLOAD CONFIG menu.
5.
At the DOWNLOAD CONFIG menu, scroll to PORT
NUMBER and press the key.
The ENTER PORT NUMBER screen appears.
6. Make sure the port number is 2601.
· If the port
number is correct, press the
key twice to go back to the REMOTE DOWNLOAD menu.
· If you need
to enter or modify the port number, simply key in 2601
and press the
key, then press the to
return to the REMOTE DOWNLOAD menu.
7
At the REMOTE DOWNLOAD menu, scroll up to SOFTWARE
and press the key to start
the download.
As the download process begins, the terminal displays PLEASE WAIT, then CONNECTION, followed by a series of file names. When the download is completed, the terminal prints 'Completed successfully' on the download report and also displays COMPLETED SUCCESSFULLY on screen. The terminal reboots itself and returns to the READY screen.
Make sure the remote download was successful:
· Ensure the download status report, printed on your terminal, says 'Completed successfully' with the current date and time.
· If this status report does not appear, or ‘Download Failed’ is printed instead, contact Moneris.