Card Entry and Card Verification Methods for UnionPay Cards

Card Entry

Based on whether the card is present or not present, follow the appropriate entry method.

For this situation:

Do this:

Card is present

  • For cards with a chip:  Insert the card and follow the prompts on screen

  • For cards with a magnetic stripe only:  swipe the card and follow the prompts on screen

  • If other card entry methods fail, key in the card number:

  • For hotels and car rental agencies, you may key in the card number for all transactions.

  • For other merchants, you may key in the card number for follow-on transactions only (refund, void, pre-auth advice).

NOTE: Contactless entry is not supported.

Card is not present

Manually key in the card number for:

 

Card Verification

When the cardholder is present, UnionPay transactions require card verification by cardholder signature.  In addition to a signature, some cards required the entry of a Personal Identification Number (PIN).