Signatureless Transactions: Credit Cards

A “signatureless” transaction is a swiped or tapped credit Purchase for which a customer signature is not required because the amount of the Purchase is equal to or less than the maximum Signatureless Dollar Value (SDV) set for the card.  The terminal may be configured to print a Merchant copy and/or a Cardholder copy or no receipts at all.

Note: If your Merchant account is enabled for signatureless transactions, you may configure your terminal so that it does not print a Cardholder copy (or even a Merchant copy) of the receipt for qualifying Purchases.  

If a Merchant Receipt Prints

If a Merchant copy of the receipt prints for a qualifying transaction, the statement "NO SIGNATURE REQUIRED" appears on the receipt instead of a cardholder signature line.

IMPORTANT:  Do NOT obtain a signature, but retain this receipt for your records.

Note: Receipts are always printed for Refunds, Void-Purchases, Void-Refunds or any Cancelled / Declined / Not Completed transaction.  A signature line will appear on receipts for Refunds, Void-Purchases, or Void-Refunds; you or the cardholder will be required to sign a copy of the receipt depending on the type of transaction.

Card Entry Method

Only a Purchase can qualify as a signatureless transaction.   Cards must either be tapped or swiped on the terminal.  The Purchase amount including all taxes must be equal to or less than the maximum Signatureless Dollar Value of the card type.

Maximum Signatureless Dollar Value (Maximum SDV)

To find the maximum SDV for a card and card entry method, print a terminal Configuration Parameters report ...  

Look near the bottom of the report for these values:

Note: A value of $9999 mans there is no maximum limit.  If the parameter is not listed, the program is not enabled for the specified card type.

                            *  Purchase, including tax, must be equal to or less than the $ value.

                            ** Purchase, including tax, must be less than the $ value.

                              1 A value of $0 mans the program is not available.

Printing Receipts upon Request

IMPORTANT: If the customer requests a receipt, you must give it to them.  Use the Reprint function to print the Cardholder copy of the receipt.  If you need a Merchant copy ...