Using a Contactless Card

At the POS, a customer may tap or wave a contactless card over the internal contactless reader imbedded in the terminal ( or external PINpad if attached).  

Note: The term "contactless card" includes other payment formats such as key fobs and mobile devices (i.e., smartphone payment apps).  Like a traditional contactless debit/credit card, these other payment formats may be tapped or waved over the terminal's or external PINpad's internal contactless reader.

General Contactless Transaction Guidelines

Contactless transactions can be performed subject to the following conditions:

 - Only Purchases and Refunds may be contactless.

 - A valid contactless card must be used.

 - The amount of the transaction must be equal to or less than the
   maximum Contactless Dollar Value (CDV) set for the card.

Identifying Valid Contactless Cards

• Credit cards:  One of these labels must appear on the card:
   - MasterCard PayPass     or
  
   - Visa payWave      or
  
   - Amex ExpressPay

• Debit cards: This label must appear on the card:
  - INTERAC Flash

Maximum Contactless Dollar Value (CDV)

Contactless cards can be tapped at the SWIPE/INSERT/TAP CARD prompt for an amount (Purchase or Refund) that is equal to or below the maximum Contactless Dollar Value set for the card type.  

Credit Cards: If a card is tapped for an amount that exceeds its maximum CDV, the terminal (or external PINpad if attached) will displaythe CONTACTLESS TRANSACTION LIMIT EXCEEDED message.

Debit Cards: If a card is tapped for an amount that exceeds its maximum CDV, the terminal (or external PINpad if attached) will display the TAP FAILED PLEASE INSERT OR SWIPE CARD prompt.

Note:  The maximum CDV for contactless debit cards is determined by the card and does not appear on any terminal report.   

1.  Print a terminal Configuration report ...  

2.  Look near the bottom of the report for the dollar values:

* Purchase amount, including taxes, must be equal to or less than the $ value.

Tapping a Contactless Card

The card does not have to touch the terminal or PINpad (but it is all right  if it does).

The card must be within 0.5 in. (1.3 cm) of the display screen to allow the contactless reader (imbedded behind the screen) to read the card.

The card must be tapped or waved by itself (e.g., the customer cannot leave the card in  their wallet and wave it over the contactless reader).