Void with Debit/Credit Card: SI Mode

In Semi-Integrated mode, void (correct) a debit/credit purchase or refund transaction.

Note: The void must be processed in the same batch as the original transaction. The transaction types, tender types, and data fields on your ECR may have different names than those used in this document.

1. Start the transaction from your ECR:

a. Select the purchase-void or the refund-void transaction type.

b. Select the debit/credit tender type.

c. If required, enter the following data (found on the original debit/credit purchase or refund receipt):

• clerk ID

• invoice number

• authorization number

d. Enter the transaction amount.

e. Send the transaction request.

2. Continue the transaction on the iCT250 terminal:

a. If SWIPE ADMIN CARD appears, swipe the POS Admin card.

b. Wait for one of the following prompts to appear (see list below), and then enter the required data on the terminal (if you are voiding a debit/credit Purchase, continue in "Purchase-Void," and begin at the first "if" statement in step 5 of that procedure as applicable to the prompt that appears. If you are voiding a debit/credit Refund, continue in "Refund-Void," and begin at an "if" statement in step 5 of that procedure as applicable to the prompt that appears).

• ENTER CLERK ID

• ENTER INVOICE NO

• ENTER ORIGINAL AUTHORIZATION #

• SWIPE CARD or SWIPE OR INSERT CARD

3. Process the transaction receipts.

If your ECR is configured to print receipts...