Taking a Manual Imprint of a Card

If the TAKE MANUAL IMPRINT OF CARD AND PRESS OK prompt appears:

1.  Take an imprint of the customer's card using the imprinter and appropriate Paper Sales Draft (e.g. a VISA Purchase Paper Sales Draft for a Purchase on a VISA card).
Ensure that the Card number, issue date, Expiry date, and cardholder name are legible.

2.  Print the transaction date and amount on the Paper Sales Draft.

If the transaction amount is over your Merchant Floor Limit, call the Moneris Voice Authorization number to obtain a Voice Authorization number for the transaction and record the Voice Authorization number on the Paper Sales Draft.

NOTE: Voice Authorization is not supported for UnionPay transactions.

3.  PURCHASE:  
Have the cardholder sign the Sales Draft.
Ensure their signature matches the signature on the card. If not, contact the Moneris Merchant Service Centre.

4.  REFUND:   
Sign the sales draft yourself.

5.  Provide the customer with the Cardholder copy of the Sales Draft, and retain the Merchant copy for your records.

6.  Press the  key to continue the transaction.

Go back to the transaction.

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