Assistance can be accessed in a number of ways. You may:

• Refer to other Moneris iCT250 documentation

• Call the Moneris Merchant Contact Centre

• Use the Merchant Direct Secure Message Centre

Additional Documentation

To download a copy of the Moneris iCT250 Using Your Terminal guide:

1.  Visit: moneris.com/guides 

2.  Click on the link "iCT250 v2.43 Reference Guide"

To download a copy of the Moneris iCT250 Setting up Your Terminal guide:

1.  Visit: moneris.com/installation 

2.  Click on the link "Setting Up Your Terminal -  iCT250 v2.43"

To download a copy of the Merchant Operating Manual:

1.  visit: moneris.com/manuals

2.  Click on the link "Merchant Operating Manual"

Telephone Assistance

Merchant Direct

Log in to Merchant Direct, and use the Message Centre to send a secure message directly to the Moneris Merchant Service Centre.  

1. Visit moneris.com/mymerchantdirect for more information.