Use the Balance Inquiry procedure to check the balance on a pre-paid credit card. This is a separate transaction from a partial approval purchase.
From the Main menu, tap Transactions, then tap Balance Inquiry.
As prompted on screen, pass the terminal to your customer so they can respond to the customer prompts.
The "Tap, insert or swipe" screen appears.
The customer enters their card on the terminal, or on the optional external PIN pad, if equipped. Depending on the type of card, they can tap, insert, or swipe as described in Card entry options .
The customer responds to any customer prompts, such as PIN entry.
The terminal displays the card balance on the screen.
The customer views the balance on screen.
To print the balance, the customer taps Print or presses 1 on the keypad.
Respect the customer's privacy. Do not look at the balance, whether printed or on screen. The terminal prints only one copy of the receipt, the customer copy.
After viewing or printing the balance, the customer taps OK to end the balance inquiry.
The screen prompts the customer to return the terminal to you.
The customer passes the terminal to you.
Note: If you have the external PIN pad, the customer will not be prompted to pass the terminal.
Tap OK to continue.