Card not present (CNP) Pre-authorization

Follow these steps to process a Card not present credit card Pre-authorization transaction.

1.      On Main menu, tap Card Not Present, then Pre-authorized Transactions.

§        If you do not see the Card Not Present icon on the Main menu, make sure the Allow Card Not Present setting is turned on.

§        Respond to any security prompts .

2.      Key in the amount of the Pre-authorization and tap OK.

§        Respond to any merchant prompts that appear. The terminal may ask for an invoice number and other information.

3.      Key in the customer's card information using the 3 fields on screen.

a.      The "Card number" field is already highlighted by a red border. Key in the card number and press the green  key to move to the "Expiry date" field.

b.      Key in the 4 digit expiry date and press the green  key to move to the "Card verification value"(CVV) field.

c.       Key in the CVV (if available) and press the green  key to process the transaction.  The CVV is not mandatory.

i.        If the CVV is omitted, the terminal prompts you to provide a reason.

ii.      On the "Reason for No CVV" screen, tap the reason you did not include the CVV.

Note:      Some card issuers will decline the transaction if no CVV is provided.

The "Processing your request" message appears.

4.      When the "Transaction Approved / Thank you"  screen appears, tap OK.

5.      Process any receipts:

§        if Email is selected...

§        if Text is selected...

§        if Print is selected...

§        if None is selected...

§        If printed, keep the merchant copy of the receipt for your records.