Card Not Present receipts

Processing receipts from a card not present transaction

Customer copy

In a card not present transaction, the merchant has up to 4 options for delivering a cardholder's receipt: 1 Email, 2 Text, 3 Print, and 4 None, depending on how you have set up the receipt options .

Customer option Merchant action
1 Email

Enter the cardholder’s email address using the on-screen keyboard.

Moneris does not store the customer's email address. This means you will have to enter their email address each time they wish to receive a receipt by email when a card not present transaction is performed.

2 Text

Enter the cardholder’s SMS number using the on-screen keypad.

Moneris does not store the customer's cell phone number. This means you will have to enter their cell phone number each time they wish to receive a receipt by text when a card not present transaction is performed.

3 Print

The customer copy of the receipt will print on the terminal, followed by a 3-second pause which you can change. The pause allows you time to tear off the receipt before the merchant copy begins printing.

Attach the receipt to an invoice or other documentation being given to the cardholder at a later point.

4 None

No action required.