To process financial transactions, follow these general guidelines.
1. Make sure you are connected to Moneris. Look for the presence of the 4G/3G symbols, and check the signal strength indicators in the notification area at the top of the screen. If the 4G/3G symbol is not present, the terminal will not be able to process the transaction. Also, if the signal strength is 2 bars or below, the transaction may be processed slowly, or the terminal may not be able to process the transaction. Refer to the connection error messages section.
2. Determine which transaction you want to process (for example, Purchase, Refund, Void, Pre-authorization, Completion, among others)
3. Start the transaction on the terminal and follow the prompts on screen. If needed, refer to the instructions for each transaction.
§ If prompted, pass the terminal to your customer so they can respond to the customer prompts .
§ If card entry is required to complete the transaction, the customer enters their card using tap, insert , or swipe .
§ The merchant prompts and the customer prompts may vary depending on:
§ the transaction type (for example, Purchase or Refund)
§ the payment type (for example, credit or debit or cash)
§ the method of card entry (for example, insert, swipe, or tap)
§ any features you have turned on (for example, tipping or cashback)
4. Process any printed receipts .