Wireless communication indicators

There are 2 variations of the wireless terminal.

Terminals with dual communication (both 4G and Wi-Fi communication)

The terminal uses long-range cellular communication (4G or 3G) to send and receive information to and from the Moneris host. The terminal communicates via 4G by default for faster communication rates, and uses 3G as a fallback where 4G is not available. If you set up a Wi-Fi network, the terminal will switch to Wi-Fi when the Wi-Fi signal is stronger.  

Terminals with Wi-Fi communication only

You must set up a Wi-Fi network on the terminal in order to communicate with Moneris. You may disregard any references to 4G in this manual.

Network indicators

The network indicator appears in the status bar at the top of the screen.

Icon

Description

4G

Terminal is currently connected to and using the authorized carrier's 4G wireless network.

3G

Terminal is currently connected to and using the authorized carrier's 3G wireless network (as fallback).

Wi-Fi

Terminal is currently connected to your local Wi-Fi network.

To test 4G/3G wireless communication:

1.      While the terminal is powered on, confirm that the 4G/3G status icons listed above are displayed. 

2.      Confirm that there is sufficient signal strength (see the Signal strength indicator table below). 

Signal strength indicator

Icon

Description

5 bars:  Terminal is receiving a very strong signal from the network and can process transactions.

4 bars: Terminal is receiving a strong signal from the network and can process transactions.

3 bars: Terminal is receiving a good signal from the network and can process transactions.

2 bars:  Terminal is receiving a signal from the network and can process transactions but may take longer to complete them.

1 bar: The terminal is receiving a weak signal and may not be able to process transactions and/or print receipts.

0 bars:  The terminal is not receiving any signal and CANNOT process transactions.