Moneris Core Restaurant

Moneris Core Restaurant is a function that allows you to easily integrate your Moneris terminal with your restaurant POS, creating efficiency for you and convenience for your customers. Multiple Moneris terminals can communicate with the restaurant POS at the same time.

With Moneris Core Restaurant, you can use your terminal or terminals to:

§        retrieve a server’s open tables and access receipt information from your restaurant POS with the ability to incorporate this information into various receipt formats, including e-receipts

§        select one of the open tables and process payment from each customer at the table, including identifying the customer’s tender type (debit, credit, gift card) at the card entry prompt

§        split the bill in multiple ways, including by seat/check, by amount, and by number of persons

§        remotely process cash payments to close out the cash portion of a bill on the restaurant POS (provided that the terminal is configured to integrate cash)

§        allow customers to enter a tip on the terminal, including tipping on the final dollar amount or on the pre-tax subtotal (when configured)

Note: Consult your restaurant POS provider for additional documentation.

 

Before getting started

Restaurant POS integration methods

Restaurant POS integration methods by terminal

Setting up Core Restaurant on your terminal

Troubleshooting restaurant POS integration

Performing a Purchase transaction in restaurant mode

 

Before getting started

Before setting up your Moneris terminal for restaurant POS integration, you must do the following:

§        Set up your terminal’s hardware and software.

§        When using an IP network, ensure that your terminal always uses the same IP address in order to maintain a connection to your POS. You can accomplish this in 2 ways. Choose one:

§        Configure the network setup on your Moneris terminal to use static IP addressing. At the Main menu, tap Settings, Communication, and Communications setup, then follow these instructions.

§        Continue to use dynamic IP addressing, which is the default on your Moneris terminal, but configure your router to always assign the same IP address to the terminal. Contact your network team / IT department for assistance if needed.

§        Ensure you can process transactions in standalone mode (not integrated) to verify your terminal is connected to your own network and to the Moneris Host.

Restaurant POS integration methods

There are two basic methods for integrating your Moneris terminal with your restaurant POS: direct and cloud.  Each one supports various communication types, depending on which terminal you are using.

Integration method Options
Direct

Direct integration through Ethernet on a common network

All communication between your Moneris terminal and your restaurant POS takes place within your Ethernet network.

Direct integration through Wi-Fi on a common network

All communication between your Moneris terminal and your restaurant POS takes place within your local Wi-Fi network.

Cloud

Moneris Cloud through Ethernet

The terminal uses your local Ethernet network to connect to the Moneris Cloud and from the Moneris Cloud to your restaurant POS. You are responsible for establishing the connection from the restaurant POS to the Moneris Cloud.

Moneris Cloud through Wi-Fi

The terminal uses your local Wi-Fi network to connect to the Moneris Cloud and from the Moneris Cloud to your restaurant POS. You are responsible for establishing the connection from the restaurant POS to the Moneris Cloud

Third party / integrator cloud through Wi-Fi

The terminal uses your local Wi-Fi network to connect to the Moneris Cloud. The Moneris Cloud connects to the third party or integrator cloud and from there to your restaurant POS. You are responsible for establishing the connection from the integrator or third party cloud to the Moneris Cloud.

Moneris Cloud through Cellular

The terminal uses the cellular network to connect to the Moneris Cloud and then to the restaurant POS.. You are responsible for establishing the connection from the restaurant POS to the Moneris Cloud.

Third party / integrator cloud through cellular

The terminal uses the cellular network to connect to the Moneris Cloud. The Moneris Cloud connects to the third party cloud or integrator cloud and from there to your restaurant POS. You are responsible for establishing the connection from the integrator or third party cloud to the Moneris Cloud.

Restaurant POS integration methods by terminal

The available integration methods vary according to your terminal as shown in this table.

Integration
method
Options V400c and Desk/5000
countertop terminals
V400m and Move/5000
wireless terminals
Move/5000 Wi-Fi only
wireless terminal

Direct

Direct through Wi-Fi

 

Not supported

Not supported

Supported

Direct through Ethernet

 

Supported

Not supported

Not supported

Cloud

Moneris Cloud through Wi-Fi

 

Not supported

Supported

Supported

Moneris Cloud through Ethernet

 

Supported

Not supported

Not supported

Third party cloud through Wi-Fi

 

Not supported

Supported

Supported

Moneris Cloud through cellular network

Not supported

Supported

Not supported

Third party cloud through cellular network

Not supported

Supported

Not supported

Setting up Core Restaurant POS integration on your terminal

Follow these steps to enable Core Restaurant on your Moneris terminal and to configure the restaurant POS integration settings to meet the needs of your business.

main menu

1.      Starting at the Main menu, tap Settings, Application, and then Integration to get to the integration settings.

Integration option disabled

2.      Tap the Integration toggle to enable integration.

The Integration toggle becomes green and the Solutions Type field appears.

solution type

3.      Tap the Solution Type field and select Core Restaurant.

 

choose integration method

4.      Tap the Integration Method field, then tap Direct or Cloud.

For more information about these integration methods, refer to Restaurant POS integration methods, as well as Restaurant POS integration methods by terminal above .

§        If you are using the V400c, Desk/5000, or Move/5000 Wi-Fi only terminals, you may choose Direct or Cloud.

§        If you selected Direct, go to the next step.

§        If you selected Cloud, jump to step 6.

§        If your terminal supports dual communication (4G and Wi-Fi), confirm that the integration method is Cloud, and jump to step 6.

 

Direct integration

5.      You selected Direct. To implement Direct integration, your Moneris terminal and your restaurant POS must be on a common network. To complete the integration, follow these steps.

a.      Tap the Destination IP field and enter the IP address of your restaurant POS device.

b.      Tap the Destination Port field and enter the port number of your restaurant POS device.

c.       Tap the Integrate Cash toggle if you would like to enable cash transactions on your Moneris terminal.

d.      Tap the Integrate Gift Manual Entry toggle if you would like to enable manual entry of gift cards on your Moneris terminal.

e.      Tap Save to save your integration settings.

f.       Go to step 7.

 

cloud integration

6.      You selected Cloud integration. Regardless of its location, the terminal will connect to your restaurant POS via the cloud. Follow these steps to complete the setup for restaurant POS integration :

a.      Tap the Integrate Cash toggle if you would like to enable cash transactions on your Moneris terminal.

b.      Tap the Integrate Gift Manual Entry toggle if you would like to enable manual entry of gift cards on your Moneris terminal.

c.       Tap Save to save your integration settings.

d.      Go to step 7.

Settings saved

After you tap Save, the terminal returns to the Application Settings menu.

The “Settings Saved” notification also appears.

7.      Press the menu key on the keypad to return to the Main menu.

 

main menu

8.      To begin a restaurant Purchase, press the red key on the keypad.

Main menu second screen

9.      To toggle back to standalone mode, as required:

a.      On the Main menu, swipe left to view the second screen.

b.      Tap Standalone.