Follow the procedure below to authorize a temporary amount when the final amount of a credit card Purchase is not known.
To process a Pre-Authorization:
1. On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." appears followed by the transactions menu.
2. On the transactions menu, select Pre Auth.
If the "Password:" prompt appears, key in the manager password and press the green OK key.
3. On the Pre Auth menu, select Pre Auth again.
The "Amount: $ 0.00" prompt appears.
4. Key in the Pre-Authorization amount and press the green OK key.
If prompted for an Invoice Number ("Invoice #:"), see Entering an Invoice Number.
The "Swipe Card" or "Swipe or Insert Card:" prompt appears.
5. Swipe or insert the card. For more information, refer to Card Entry Options.
6. Follow the prompts on the terminal.
● If prompted for a clerk ID ("Clerk Id:"), see Entering the Clerk ID.
● If prompted for a password during manual card entry, see Password Protection on Manual Card Entry.
7. Process receipts (see Personalized Receipts and Signing Credit Card Receipts).
Note: If Tip Processing is enabled, a blank Tip line is printed on the receipt below the base amount. If a signature line is printed on the Pre-Authorization receipt, the cardholder MUST sign the receipt.
8. When the final amount of the purchase is known, process a Pre-Authorization Completion for the final amount using the same card number.
Note: If processing the Pre-Authorization on a Private Label Card, you may be prompted for a Promo Code.
For details on basic prompts, see Responding to Basic Transaction Prompts.