Procedures

Listed below are some of the more common procedures followed on the VX 820 Duet.

For other, more specific procedures, see Financial Transactions, Admin Transactions, Reports, End-of-Day Procedure and Demo Mode Transactions.

●        Powering up the terminal

●        Setting the Terminal's Manager Password

●        Powering down the terminal   

●        Loading paper in the printer

●        Selecting the terminal language

●        Taking a manual imprint of a credit card

●        Transaction prompts:

♦      Responding to basic transaction prompts

♦      Entering a tip amount

♦      Entering a Cashback amount on a debit transaction

♦      Entering the Clerk ID

♦      Entering an Invoice number

●        Receipts:

♦      Finding a transaction's Sequence and Orig Auth numbers

♦      Signing credit card receipts

♦      Reprinting a receipt

♦      Printing a cash receipt

●        Entering alphabetic characters and punctuation

●        Cancelling a transaction

●        Cancelling a report

●        Balance Inquiries on pre-paid credit cards

●        Terminal security:

♦      Changing the manager password

♦      Requesting a Code 10 Authorization

♦      Dealing with disputed debit transactions