Disabling Manual Entry on Credit Cards

The Manual Card Entry Feature gives merchants the ability to enable or disable manual entry of specific credit card types. By default all credit card types are set to Yes, which means they are able to be manually keyed in on the terminal.

Note: This procedure is only applicable if the master setting (Manual Entry) is set to 'Disable' in the Edit Terminal menu. If the Manual Entry is set to 'On' or 'Off', it removes the necessity to perform this set of instructions.

But if you want to disable manual credit card entry on specific card types (while leaving others enabled), follow the instructions below:

1.       On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." appears followed by the transactions menu.

2.       Press the green OK key to enter the CONFIGURATION menu.

3.       Select SETUP.

4.       When prompted, enter the manager password and press the green OK key.

5.       Scroll down to select Edit Cards.

6.       In the Edit Cards screen, select Next to display card type that you wish to change.

7.       Select Slct select it. Refer to the matrix below to determine which card type to select.

8.       Select Next until "Manual Entry" is the displayed option.

9.       Select Edit to edit the card type.

10.   Select No to disable manual entry for this card type.

11.   Select Exit  then select OK to save changes.

12.   Repeat steps 7 - 11 again as necessary to disable manual entry of specific card types.

Once manual entry on certain card types has been prevented, a clerk or cardholder who tries to manually key in a card number will be presented with a prompt that says "Swipe Only". The user is only allowed to swipe, insert or tap their credit card.

If manual entry on a card type is left enabled (the default) and the Password Protection on Manual Card Entry feature is also enabled, the user will be prompted for the manager password.

The Edit Cards Screen Matrix

Use the table below to understand the syntax of what is displayed in the Edit Cards screen.