Transaction Inquiry - Reprinting the Merchant Receipt Copy

Begin a Transaction Inquiry then, when the PRINT OR DISPLAY? prompt appears:

To navigate through the menus:

- Scroll down: press F1 to move the highlight bar down.
- Scroll up: press F3 to move the highlight bar up.
- Select a highlighted item: press OK.

A. Press F3 to select DISPLAY.
The terminal searches its memory for matching transactions.

If the TRANSACTION NOT FOUND error message appears...

B. The Trans Inquiry Menu displays the matching transactions on the screen, one transaction per line.
To select a particular transaction, scroll through the list until the transaction is highlighted then press OK.

TRANS INQUIRY

TT = Transaction Type:
P = Purchase
GP = Ernex Gift Purchase
R = Refund
RF = Ernex Refund
RD = Ernex Redemption
PA = Pre-Authorization
A = Advice
VP = Void Purchase
VR = Void Refund
V = Ernex Void
Y = Payment
VY = Void Payment
AL = Ernex Activate/Load
DA = Ernex Deactivate
NNNN = last 4 digits of the Card number
999.99 = last 5 digits of the transaction amount

TTNNNN $999.99
TTNNNN $999.99
TTNNNN $999.99

C. Detailed information about the selected transaction appears.
To print a duplicate of the Merchant copy of the receipt, press F3 (REPRINT).
To return to the Trans Inquiry Menu, press F1 (NEXT) .

TRANS INQUIRY		CCCCCCCCCCC = last 11 digits of the Card number XXXX: - for Credit (including some debit chip cards) and Ernex = transaction date - for Debit = CHQ or SAV TT = Transaction Type (see above) 999,999.99 = transaction amount
CCCCCCCCCCC XXXX TT $999,999.99 NEXT REPRINT

D. The terminal prints the Merchant copy of the receipt (with a signature line if it was present on the original receipt) and returns to the Trans Inquiry menu.
To select another transaction to reprint, scroll through the list until the transaction is highlighted then press OK.
To return to the READY screen, press Can/Ann repeatedly.