Purchase
Note:
- The cardholder may be prompted for input under the following circumstances:
1) If a chip card is used; 2) If a debit card is swiped or inserted;
or 3) If Tip Entry or Cashback
is enabled.
- If a Corporate (purchasing) credit card
is used, you may be prompted to enter Tax data.
- If a pre-paid credit card
is used, refer to the Partial
Approval section for more information.
- If a Private label credit card is used, you
may be prompted to enter a Promo code.
From the READY screen:
To
navigate through the menus:
- Scroll down: press the F1 key
to move the highlight bar down.
- Scroll up: press the F3 key to
move the highlight bar up.
- Select a highlighted item: press OK.
1. Key in the amount of the Purchase, and press OK.
If the ENTER
CLERK ID entry screen appears
...
If the ENTER
INVOICE NO entry screen appears
...
The SWIPE OR INSERT CARD prompt appears
on the terminal.
If
an external PINpad is attached,
the SWIPE CARD prompt appears on the terminal and the SWIPE OR INSERT
CARD prompt appears on the external PINpad.
If a contactless
reader is attached and contactless functionality is
enabled, the $#.## TAP CARD prompt appears on this device.
2. Enter the card on the terminal
(or attached external device):
swipe
|
insert
|
tap
|
manually
enter
(credit and
some debit chip cards) |
a. Swipe
the card on the terminal
(or the external PINpad if attached).
If the ENTER LAST 4 DIGITS entry
screen appears on the terminal
, key in the last 4 digits of the Card number, and press OK.
b. Continue below at step 3. |
a. You or the cardholder must insert
the card into the terminal chip reader
(or the PINpad chip reader if a PINpad is attached).
IMPORTANT: Leave the chip card in the reader
for the entire transaction.
b. Continue below at step 3. |
a. The
cardholder taps (or waves) their card in front of the contactless
reader.
The reader
beeps.
b. Continue below at step 3. |
a. Key in the Card number, and press
OK.
The ENTER EXPIRY DATE entry screen
appears on the terminal.
b. Key in the Expiry date, and press
OK.
If MAIL/TEL
options appear on the terminal
...
If the TAKE
MANUAL IMPRINT OF CARD AND PRESS OK prompt appears
on the terminal ...
c. Continue below at step 3. |
3. Please wait while the terminal
processes the transaction:
If the CUSTOMER
PRESS OK TO CONTINUE prompt appears
...
If
the CONTINUE
ON PINPAD prompt
appears ...
If the ENTER PROMO
CODE entry screen appears...
If the ENTER
INVOICE NO entry screen appears...
If the ENTER
XXX AMOUNT entry screen appears ( XXX is the tax type, e.g. GST)
...
If an APPROVED message appears,
go to step 4.
If the terminal displays PARTIAL APPROVED ...
Note:
For some debit cards, the CUSTOMER
PRESS OK TO CONTINUE prompt or
the CONTINUE
ON PINPAD prompt
may appear again. If this happens, simply hand the
terminal or PINpad
back the cardholder, who may then be prompted to select a Cashback amount,
key in a Tip, select a debit account, or key in their PIN.
4. When an APPROVED message appears
on the terminal or PINpad , process
the receipts that are printed (if any).
Note:
If REMOVE CARD appears in any message, you or the cardholder must
remove the card from the chip reader.
If APPROVED ###### OBTAIN SIGNATURE appears,
obtain the cardholder's signature and press OK.
If APPROVED ###### REMOVE CARD appears, remove
the cardholder's card from the chip card reader.
If APPROVED ###### GIVE CUST COPY appears,
tear off the cardholder copy of the receipt, hand it to the customer and
press OK.
If APPROVED ###### appears, press OK.
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