1. Follow the prompt that appears on the terminal:
If CUSTOMER PRESS OK TO CONTINUE appears, pass the terminal to the cardholder without pressing OK. The cardholder presses OK.
If CONTINUE ON PINPAD appears, pass the external 7800 PINpad to the cardholder.
2. Have the cardholder follow the terminal or external PINpad prompts that appear:
If the SELECT LANGUAGE prompt appears ...
If the SELECT <Application name> prompt appears ...
If the CASH BACK? prompt appears ...
If the <Transaction Name>$#.##-OK? prompt appears, the cardholder presses OK.
Terminal prompts (Tip) |
External 7800 PINpad prompts (Tip) |
If the ENTER TIP AMOUNT OR PRESS OK % OTHER prompt appears ... |
If the TIP AMOUNT % OTHER prompt appears on the PINpad ... |
If the ENTER TIP AMOUNT OR PRESS OK % $ prompt appears ... |
If the TIP AMOUNT % $ prompt appears on the PINpad ... |
If the ENTER TIP PERCENTAGE entry screen appears ... |
If the TIP AMOUNT entry screen appears on the PINpad ... |
If the ENTER TIP AMOUNT entry screen appears ... |
If the TIP AMOUNT $0.00 entry screen appears on the PINpad ... |
If the SELECT ACCOUNT prompt appears ...
If the ENTER PIN & OK entry screen appears ...
3. Depending on the card used,
do one of the following:
If a credit
card was used, go back to the
financial transaction procedure.
If
a debit card was used, continue below at step 5.
4. The cardholder returns the terminal or external PINpad to you when one of the following prompts appears:
Terminal prompts |
PINpad prompts |
APPROVED |
APPROVED |
APPROVED |
APPROVED |
APPROVED |
APPROVED |
APPROVED |
APPROVED |
5. Go back to the transaction.