The terminal and external PINpad display messages and prompts in either English or French.
When an external PINpad is attached to the terminal, the initial message on the PINpad is always bilingual (i.e., "WELCOME/BONJOUR"). After the customer’s card has been swiped or inserted, the language of the messages and prompts for the customer on the PINpad match the card’s language code.
Customer and merchant receipts can be printed in English (see receipt examples ), in French or bilingually.
If the printer is configured to print separate copies for the customer and merchant (i.e., two or three copies), the customer receipt language is based on the language code on the customer’s card OR the language selected during the cardholder prompts; the merchant receipt language is based on the current terminal language.
If the printer is configured to print only one copy and the customer’s language code matches the terminal language, the receipt will be printed in that language. If the customer’s language code does not match the terminal language, one bilingual receipt will be printed.