Moneris Advance
More information
Moneris Advance FAQ's
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- Merchants will need to speak to a sales representative
- Merchant will agree to the preferred advance amount and remittance rate
- Sales will fill out the application
- Sales will send the application to merchant via DocuSign
- Merchant will read the terms and conditions and return with signature
- Funds will be transferred within 3 business days
- Deposit Retention begins the day funds are transferred at agreed upon rate and continues until terms are satisfied.
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- Contact support
- Request funds to be withdrawn from bank account on file
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Once the request is received, it can take up to 5 business days for the funds to be withdrawn
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Once the funds have been withdrawn from bank account, it can take up to 5 business days to remove deposit retention
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- Moneris Advance must be paid in full before services are cancelled
- Contact support on how to pay in full
Merchant Direct Classic
- Step 1: Login into MD
- Step 2: View Reports and Statement
- Step 3: Common Reports
- Step 4: Financial Details Report
- Step 5: Select date range:
- Step 6: Type of payments: check all options Deposits, Chargebacks & Adjustment fees and Fees
- Step 7: View Report:
- Retained amount: the amount repaid to the advance
- Payment amount: how much went into their banking account
- Settlement amount: how much merchant process for that batch
Merchant Direct 2
- Step 1: login into MD2
- Step 2: Icon menu
- Step 3: Reports
- Step 4: Bank Reconciliation
- Retained amount: the amount repaid to the advance
- Payment amount: how much went into their banking account
- Settlement amount: how much merchant processed for that batch