Performing Balance Inquiries on Pre-paid Credit Cards

From the transactions menu:

1.      Scroll down and select Balance Inq.
If the "Password:" prompt appears, key in the manager password and press the green OK key.
 The "Swipe/Tap/Insert" prompt appears.

2.      Swipe the pre-paid credit card on the terminal. The card will be queried for its available balance.
When the transaction completes, the terminal (or external PINpad, if equipped) displays "Balance: $###.##".

3.      Press the  green OK key.

The terminal then displays "Prt Cust Cpy".

4.      To print a cardholder copy of the Balance Inquiry receipt, select Yes Hand the receipt to the cardholder.
OR
To continue without printing, select No.

The terminal returns to the transactions menu.