If this prompt appears ... |
Take this action |
Customer Press OK to Continue |
Pass the terminal to the customer, who follows the prompts. |
Return to Clerk |
Retrieve the terminal and press the green OK key to continue. |
Last 4 Digits |
Key in the last four digits of the card number and press the green OK key. |
Exp Date (MMYY) |
Key in the card's expiry date (MMYY) and press the green OK key. |
Validation Code |
Key in the three- or four-digit validation code on the back of the card and press the green OK key. |
Code present? |
If the code is not there, select No. If the code is not readable, select Xread. |
Password: |
Key in the manager password. |
Promo Code: |
Key in the six-digit Private Label promotion code and press the green OK key. |
If this prompt appears ... |
Take this action |
Swipe Card Swipe or Insert Card Swipe, Tap, or Insert Card |
Pass the PINpad to the customer for card entry or tap. |
Approved OK to Continue |
Retrieve the PINpad and press the green OK key on the terminal to complete the transaction. |
If this prompt appears ... |
Take this action |
Customer Press OK to Continue |
Press the green OK key. |
Select ENG (English) or FRN (French). |
|
Select Appl: |
Select a displayed application by pressing the corresponding function key (F1, F2, etc.). |
<Application name>-OK? |
Select Yes to confirm use of the displayed application. |
Purchase Amount OK? |
Check the Purchase amount and select Yes to accept it. |
Purchase Total OK? |
Check total Purchase + Cashback + Tip Amount and select Yes to accept it. |
Select Account: |
Select CHQ (Chequing) or SAV (Savings). |
Enter PIN & OK: |
Key in the customer's PIN (Personal Identification Number) and press the green OK key. |
Remove Card |
Remove the chip card from the reader. |
Return to Clerk |
Return the device to you. |
Wait for PINPAD |
Follow the prompts on the PINpad. |
If this prompt appears ... |
Take this action |
PLEASE REMOVE CARD |
Remove the chip card from the reader on the PINpad and return the PINpad to you. |
SELECT |
Select ENGLISH or FRENCH . |
PURCHASE OK? |
Check the Purchase amount and press the green OK key to accept it. |
TOTAL OK? |
Check total Purchase + Cashback + Tip Amount and select Yes to accept it. |