To enable Basic Tip Processing:
1. Set the Tip Processing parameter to On - Prompt.
2. Set the Tip % nn.nn parameter to 0.
Note: Tip Processing is skipped on Signatureless Transactions.
Note: On Pre-Authorizations and Pre-Authorization Completions, Enhanced Tip Processing works the same way as Basic Tip Processing.
To enable Enhanced Tip Processing:
1. Set the EnhancedTipProc parameter to On.
2. Set the Tip Processing parameter to On - Prompt.
IMPORTANT: Basic Tip Processing must be enabled in order for Enhanced Tip Processing to work.
To enable the No Tip option:
1. Make sure Enhanced Tip Processing is enabled.
2. Set the TipNone parameter to On.
To configure the suggested tip percentage amounts:
1. Make sure Enhanced Tip Processing is enabled.
2. Set any of the Sug Tip% 1 nn, Sug Tip% 2 nn and Sug Tip% 3 nn parameters to the desired percentage amount (e.g., for 15%, key in 15).
Note: If all three parameters are set to 0, the customer is prompted to enter a percentage amount if he/she selects the percentage option on tip prompting. If an external PINpad is connected to your terminal, the options still appear showing 0%.
To enable printing of Gratuity Guidelines:
1. Set the Gratuity Guide? parameter to On.
2. Set all of the Sug Tip% 1 nn, Sug Tip% 2 nn and Sug Tip% 3 nn parameters to a value greater than 0 (e.g., for 15%, 20% and 30%, key in 15, 20 and 30).
3. Set the Tip Processing parameter to On - Prompt.
Note: Both the Enhanced Tip Processing feature and the Gratuity Guidelines feature make use of the Sug Tip% parameters when enabled. However, these features operate independently of each other, and you do not need to enable Gratuity Guidelines to use Enhanced Tip Processing.
To configure Tip Percentage:
1. Set the Tip % nn.nn parameter to a value greater than 0 (e.g., for 15%, key in 1500).
2. Set the Tip Processing parameter to On - Prompt.
Note: Tip Percentage is skipped on Signatureless Transactions.
IMPORTANT: On transactions with magnetic stripe credit cards, tip is automatically added WITHOUT customer confirmation.
For Tip Processing customer entry procedures, see Entering a Tip Amount.