Performing Balance Inquiries on Pre-paid Credit Cards

From the transactions menu:

  1. Scroll down and select Balance Inq.
    If the "Password:" prompt appears, key in the manager password and press the green OK key.
    The "Swipe, Tap or Insert Card:" prompt appears.

  2. Swipe the pre-paid credit card on the terminal. The card will be queried for its available balance.
    When the transaction completes, the terminal (or external PINpad, if equipped) displays "Balance: $###.##".

  3. Press the green OK key.
    The terminal then displays "Prt Cust Cpy".

  4. Select Yes to print a cardholder copy of the Balance Inquiry receipt. Hand the receipt to the cardholder.
    Note: The balance inquiry is intended to be seen only by the cardholder.
    OR
    Select No.

The terminal returns to the transactions menu.