Sign on to the Moneris Portal

Moneris has introduced a new single sign-on portal that will unify the way you sign on and access your various Moneris portals, including Merchant Direct, Moneris Go Portal, Moneris Insights, and Moneris Go Retail. The Moneris Portal is intended to be a single location from which to access all your Moneris digital products, including Merchant Direct. As this rollout of the new unified Moneris portal progresses, you will be prompted to register for the new portal. 

This new portal will also change how you access and sign in to Merchant Direct. For the most up-to-date information on the new Moneris Portal and instructions for registering and signing on, visit moneris.com/support/moneris-portal and view the following documents applicable to your use case:

• Migration guide for users with only a Go portal account - As the name suggests, this guide explains how to migrate to the Moneris Portal for merchants who only have a Go portal account. For the purposes of Merchant Direct, this guide is not applicable to merchants who have a Merchant Direct account (meaning you, the reader of this webhelp). 
• Migration guide for Go portal users with Go portal and Merchant Direct accounts - If you have both a Go portal and Merchant Direct account, use this guide for migration instructions to successfully migrate to the new Moneris Portal. It explains how to create a Moneris Portal account, set up enhanced two-factor authentication, and how to access Merchant Direct through the new portal. 
• Migration guide from Merchant Direct for users with Merchant Direct only or Merchant Direct and Go portal accounts - If you only have a Merchant Direct account, or a Merchant Direct and Go portal account, use this guide for migration instructions to successfully migrate to the new Moneris Portal. It explains how to create a Moneris Portal account, set up enhanced two-factor authentication, and how to access Merchant Direct through the new portal. 

To sign in to the Moneris Portal...

To sign in to Merchant Direct from the Portal...