Private Label Payment-Void

This transaction reverses a Private Label Payment transaction made in error. It may also be referred to as a Payment Correction transaction.

IMPORTANT:  This transaction must be processed for the full amount of the original Payment transaction and it must be processed in the same batch as the original Payment transaction.

 

From the READY screen:

To navigate through the menus:

- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the green key.

For information about the keys...

1.  Press the Admin key.
The MAIN MENU appears.

2.  Press the green  key to select TRANSACTIONS.
The TRANSACTIONS menu appears.

3.  Scroll up (it's faster) to VOID-PAYMENT, and press the green  key.

If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.

       The ENTER AMOUNT entry screen appears.

4.  Key in the amount of the original Payment, and press the green  key.

If the ENTER CLERK ID entry screen appears ...

If the ENTER INVOICE NO entry screen appears ...

     The ENTER ORIGINAL AUTHORIZATION # entry screen appears.

5.  Key in the 6-digit AUTH # found on the Payment receipt, and press the green  key.
The SWIPE CARD prompt appears .

6.  Enter the card on the terminal:

swipe


 

manually enter
 

a. Swipe the card on the terminal.

If the ENTER LAST 4 DIGITS entry screen appears, key in the last 4 digits of the Card number, and press the green  key.

b.  Continue below at step 7.

a. Key in the card number, and press the green key.

The ENTER EXPIRY DATE entry screen appears.

b. Key in the expiry date, and press the green key. The ENTER MAN ENT PASSWORD prompt appears.

c. Key in the manual card entry password and press the green key.

If the TAKE MANUAL IMPRINT OF CARD AND PRESS OK prompt appears ...

d.  Continue below at step 7.

7. Please wait while the terminal processes the transaction.  

8. When APPROVED ###### MERCHANT COPY appears, press the green  key.  
A receipt prints.

9. Process receipts.

 

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