Enhanced tip prompting allows you to configure up to three pre-set tip percentages while maintaining the ability to permit cardholders to enter their own tip amount, either as a percentage or as a dollar amount.
From the READY screen prompt:
To navigate through the menus:
- Scroll down: press the
key
to move the
highlight bar
down.
- Scroll up: press the
key
to move the
highlight bar
up.
- Select a highlighted item: press
the
green
key.
For
information about the keys...
1. Press
Admin key.
The MAIN MENU appears.
2. Scroll
down to CONFIGURATION, and press
the green key.
The CONFIG FUNCS menu appears.
3. Scroll
down to GENERAL PARAMS, and press
the green key.
The GENERAL PARAMETERS menu appears.
If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.
4. Scroll
down to TIP ENHANCED, and press
the green key.
5. At the ENHANCED TIP PROCESSING prompt:
To
enable enhanced tip prompts, select YES.
The TIP ENHANCED menu re-appears. Continue at step 6.
To disable enhanced tip prompts, select NO. The terminal returns to the GENERAL PARAMETERS menu.
6. At the TIP ENHANCED menu, you may configure the options for enhanced tip entry. The first option is TIP CALCULATOR, which calculates and displays the dollar value for each pre-set tip percentage.
a. Press the green key. The ENABLE TIP CALCULATOR? prompt appears.
b. To enable tip calculation, select YES. To disable tip calculation, select NO.
The terminal returns to the TIP ENHANCED menu.
7. You may now configure up to 3 pre-set tip percentages, if desired.
a. Scroll
down to TIP PERCENT 1 and press
the green key.
The ENTER TIP PERCENT 1 prompt appears.
b. Enter a value between 0 and 30; for example 15%. Then press the green key. The terminal returns to the TIP ENHANCED menu.
c. Scroll
down to TIP PERCENT 2 and press
the green key.
The ENTER TIP PERCENT 2 prompt appears.
d. Enter a value between 0 and 30; for example 20%. Then press the green key. The terminal returns to the TIP ENHANCED menu.
e. Scroll
down to TIP PERCENT 3 and press
the green key.
The ENTER TIP PERCENT 3 prompt appears.
f. Enter a value between 0 and 30; for example 25%. Then press the green key. The terminal returns to the TIP ENHANCED menu.
8. Press
the red
key repeatedly to return to the READY screen.
Tip Prompt Format |
What Happens During a debit/credit Purchase |
Actual
Tip Prompt/Screen |
TIP BY PRE-SET PERCENT |
The cardholder will be prompted to enter the tip as a pre-set percentage. (This assumes you have configured one, two, or all three of the pre-set tip percentage options above.) The first pre-set percentage is already highlighted. To accept it, the cardholder can simply press the green key. To choose a different pre-set percentage, the cardholder presses the number on the keypad corresponding to their choice of tip. Or, they can scroll down to the desired choice and press the green key. If the cardholder selects OTHER, they will see one of the prompts below depending on the configuration of the tip entry format. If the cardholder decides not to leave a tip, they can press the yellow key to return to the ADD TIP? prompt. |
|
TIP BY $ AND % |
The cardholder will be prompted to enter the Tip as a percentage value or as a dollar amount. The cardholder must choose one of the two options, PERCENT or AMOUNT. The cardholder can not press the green key to bypass entering a Tip at this prompt. However, they can press the yellow key to return to the ADD TIP? prompt. |
|
TIP BY AMOUNT |
The cardholder will be prompted to enter the Tip as a dollar amount only. (The cardholder may press the green key to bypass entering a Tip during this prompt.)
|
|
TIP BY PERCENT |
The cardholder will be prompted to enter the Tip as a percentage value only. (The cardholder may press the green key to bypass entering a Tip during this prompt.) |
|