- Scroll down: press the
key to move the highlight bar down.- Scroll up: press the
key to move the highlight bar up.- Select a highlighted item: press the
key.For information about the keys...
This transaction removes Air Miles Reward miles from an Air Miles cardholder's account for items they have returned to your location.
From the READY screen:
To navigate through the menus:
- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the key.
For information about the keys...
1. Press the 
key.
The MAIN MENU appears.
2. Scroll down to REWARDS, and press the key.
The REWARD MENU appears.
3. Scroll down to REFUND, and press the key.
The SWIPE ADMIN CARD prompt appears.
4. Swipe your MONERIS POS admin card.
If the ENTER CLERK ID entry screen appears instead ...
If the REWARD REFUND menu appears, select the program (RETAIL or WHOLESALE) to be used for calculating miles and press the key.
If the ENTER REFERENCE NUMBER entry screen appears, key in the REFERENCE number that appears on the Reward Purchase receipt and press the key.
The ENTER AMOUNT entry screen appears.
5. Key in the Reward Purchase Amount that appears on the Reward Purchase receipt, and press the key.
The ENTER STANDARD POINTS REFUNDED entry screen appears.
6. Key in the number of Standard Points that appear on the Reward Purchase receipt, and press the key.
The ENTER INCENTIVE POINTS REFUNDED entry screen appears.
7. Key in the number of Incentive miles that appear on the Reward Purchase receipt, and press the key.
If there are no incentive miles listed on the Purchase receipt, simply press the key.
If the ADD BONUS OFFERS prompt appears ...
The ENTER COLLECTOR CARD prompt appears.
8. Swipe the Air Miles card on the terminal.
OR
Key in the Air Miles Card number, then press the key, and then select the language to be used on the Cardholder copy of the receipt.
The Cardholder copy of the receipt is printed.
9. Press the key.
The Merchant copy of the receipt is printed.
10. Press the key to return to the READY screen.